Tech Mahindra is an Indian IT services company.. Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Tech Mahindra s Group Recruitment 2021 are provided below.
| Company Name | Tech Mahindra |
| Post Name | Associate/Senior Associate -(Technical) |
| Location | Noida |
| Qualification | Graduate/Postgraduate |
| Experience | 01 To 04+ Years |
Job Description/Skills Required
CORE COMPETENCIES:
- Ability to work in 24*7 environments.
- First Point of Contact for users to report Technical issues
- Record all interactions through call, email, or chat. Resolve issues under support boundaries and route issues beyond the scope to the respective Support Groups.
- Ensure reported issues are responded to and addressed as per the defined SLA timelines
- Document detailed and accurate notes, record them on the ITSM tool
- Ability to initiate and manage Bridge calls and coordinate in resolving P1/P2 issues.
Link For Online Notification:-Click here
Join us on LinkedIn and Telegram Group for regular updates.
Disclaimer: The information provided above is for informational purpose only. This website do not provide any recruitment guarantee. Neither the author nor cmajob and its affiliates accept any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.