Tech Mahindra Recruiting Graduate/Postgraduate for Associate/Senior Associate -(Technical) Position

Tech Mahindra is an Indian IT services company.. Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Tech Mahindra s Group Recruitment 2021 are provided below.

Vacancy Details
Company Name Tech Mahindra
Post Name Associate/Senior Associate -(Technical)
Location Noida
Qualification Graduate/Postgraduate
Experience 01 To 04+ Years

Job Description/Skills Required

CORE COMPETENCIES:

  • Ability to work in 24*7 environments.
  • First Point of Contact for users to report Technical issues
  • Record all interactions through call, email, or chat. Resolve issues under support boundaries and route issues beyond the scope to the respective Support Groups.
  • Ensure reported issues are responded to and addressed as per the defined SLA timelines
  • Document detailed and accurate notes, record them on the ITSM tool
  • Ability to initiate and manage Bridge calls and coordinate in resolving P1/P2 issues.

Link For Online Notification:-Click here

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